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From the Archives: Cheat Sheet to Scripting Smarter Service at the Point of Sale

One of the first hurdles for new restaurant staff is learning the menu. Until they do, mixups and mistakes are common, and everything takes longer. So what if you could fast-forward that process? The...

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Profitable Growth: Technology Tools, Tactics and Strategies for Multi-Unit...

Can you see clearly into every part of your restaurant operation? A clear view gives you insight to make time-critical decisions, identify problems and improve results. When you run multiple units,...

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One Thing You’re Probably Not Using in Your Delivery POS—and Three Ways It’s...

Chances are, your delivery POS has a built-in scheduling tool. And from what I hear from restaurant operators, you’re probably not using it.  Maybe you’re not sure how. It’s different: which means it...

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Restaurant Basics: 6 Quick Tips to Improve Customer Service

Your customers are your bread and butter, and while your food may be the initial draw, keeping them coming back takes more than the right menu. More than anything, customer service draws repeat...

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Driving Delivery: A POS Technology Guide.

For more than 80 percent of pizzerias, pizza and delivery go hand in hand. That means one of the challenges pizzeria owners and operators face every day is overseeing drivers and deliveries. Are you...

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Smart Operators: Managing Inventory to Avoid Theft and Spoilage in Your Pizza...

Waste and theft come directly off your bottom line, and both are hard to manage without the proper tools in place. The right inventory software can identify where loss is occurring in your restaurant...

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Restaurant Management: 7 Ways to Improve Restaurant Results with Your Point...

The point of sale system is the core of a restaurant information system. Without one, you’re flying blind. With a POS in place, you can take much of the guesswork out of planning, and give your...

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Top 5 Reasons POS Support is Vital to Your Restaurant Business

It’s the dinner rush, and your phone lines are jammed: What do you do when your point of sale system goes down? Thankfully, system outages are uncommon, but doesn’t Murphy’s Law seem to apply here? If...

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From the Archives: Enterprise POS Drives Restaurant Profitability

For many  years, one of the key advantages of the largest pizza and delivery chains over smaller multi-unit companies was their IT expertise. Enterprise data warehousing, central administration, and...

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Managing your Brand Reputation: Using Google Alerts

Whether you invest in it or not, your brand has a life online. Beyond your own web site, people are reading and talking about your brand on Yelp, Urban Spoon, Google Places, and others. They are...

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Turning Tables: Using Visual Indicators at the POS to Manage Dine-In Service...

Want to make more profit from your dine-in service? Turn tables faster. Dine-in profit gains tend to be proportional to improvements in table turnover. When speed of service improves the guest...

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The 10 Commandments for Driving Restaurant Profits Using Technology

You have a lot on your plate: From employee management to the daily operational responsibilities of running a restaurant (or multiple locations), keeping your head above water takes discipline and...

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Consumer Study: Dining Out Less in 2014

I n a semi-annual survey, the North American Restaurant Consumer Sentiment Review by AlizPartners revealed that diners are likely to dine out less in 2014 than they did in 2013—but not for the reason...

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2013 Roundup: The Best of On Point

It’s hard to believe, but we’ve been blogging at On Point for almost three years, and each time we do a yearly wrap-up post we struggle to choose our favorite posts.  It’s been a year filled with...

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Under the hood—the technology behind your next POS

Restaurant owners will agree: it pays to invest in your future growth. Finding a point of sale partner with a track record for investing in ongoing development to keep you ahead in the technology race...

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Smart Operators: Effectively Managing Restaurant Speed of Service

Speed of service, whether you operate a dine in restaurant or takeout and delivery concept, directly correlates to restaurant profits. Managing speed of service is critical to achieve your operational...

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Quick Hit Tips to Increase Restaurant Profits Now

Maintaining profitability takes work, but sometimes a few simple changes around your daily operations can increase profits quickly. Continue reading for a few quick tips on things you can do now to...

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7 Cost Saving Tips from SpeedLine Support

The techs who support your POS system have a unique view of your business—because each of them talks with hundreds of other restaurant operators on the phones every week. So I decided to find out...

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From the Archives: Top Customer Loyalty Drivers for Pizza Takeout and...

In 2013, Pizza Marketplace published the results of a survey of consumers in the US to determine the top loyalty drivers for pizza takeout restaurant concepts. While value, location, and discounts...

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2014 Restaurant Trends: Snacking!

Research and consulting firm Technomic reports that snacking (eating smaller meals and snacks more often) will be a growing trend in 2014. Restaurant operators can take advantage by catering to the...

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